Privacy Policy

Website: ra-car-care.com
Business Location: Al-Musanna, Oman
Email: ra.car.care77@gmail.com
Phone: 99040450
Last Updated: 9 June 2026

1. Introduction

RA Car Care respects your privacy and is committed to protecting the personal information you share with us when using our website, contacting us, booking services, or purchasing any products or services from us.

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Vehicle details, such as car model, plate number, or service requirements
  • Billing and payment information
  • Delivery or service location, if applicable
  • Messages, inquiries, or service requests sent through our website, WhatsApp, email, or phone
  • Website usage information such as browser type, pages visited, and device information

3. How We Use Your Information

We use your information to:

  • Process bookings, purchases, and service requests
  • Contact you regarding your appointment or inquiry
  • Provide car care, detailing, maintenance, or related services
  • Send service updates, confirmations, or reminders
  • Improve our website, services, and customer experience
  • Manage payments, invoices, and records
  • Respond to customer support requests
  • Comply with legal or regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Payment service providers
  • Delivery or logistics partners, if applicable
  • Technical service providers who help operate our website
  • Government or legal authorities if required by law

All third parties are expected to handle your information securely and only for the required purpose.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience, understand website performance, and remember certain preferences.

You can disable cookies from your browser settings, but some website features may not work properly.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as needed to provide our services, maintain business records, resolve disputes, and comply with legal obligations.

8. Your Rights

You may contact us to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information, where legally possible
  • Stop receiving promotional messages

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites.

10. Contact Us

For any privacy-related questions or requests, please contact us:

RA Car Care
Location: Al-Musanna, Oman
Email: ra.car.care77@gmail.com
Phone: 99040450